Field Service Manager

Job Information

Come join a winning team of lawn care professionals. Noon Turf Care is one of New England’s fastest growing lawn care companies and we are looking for motivated, quality-oriented, hard-working individuals with positive attitudes to fill a Field Service Manager position. Noon Technicians must also be able to project a clean and professional image to our customers.

Daily Tasks Include

  • Managing and overseeing the service of 8-10 lawn technicians and their routes
  • Maintaining customer relations by servicing and educating the client
  • Diagnosing and addressing lawn diseases, insect damage and any other abnormalities with a lawn.
  • Reviewing service reports and addressing key service issues on a daily basis
  • Maintaining an organized and clean truck and any other equipment you are issued
  • Driving some day in excess of 100 miles
  • Logging production and diagnosis into a PC
  • Calling clients in the evening to ensure excellent customer service and client retention

Requirements

  • YOU NEED A POSITIVE MENTAL ATTITUDE
  • Excellent Customer Service and phone skills
  • High School Diploma (GED)
  • At least 2 years of previous lawn care experience with another firm.
  • Must be goal oriented
  • 21 Years of age or older
  • Valid driver’s license and clean driving record
  • MA pesticide license or ability to pass the exam
  • PC skills a must
  • Ability to repeatedly lift and carry up to 50lbs
  • Must be able to navigate in unfamiliar areas of the state
  • Excellent and Professional oral and written communication skills to communicate with customers regarding service and sales.
  • Ability to add, subtract, multiply and divide in all units of measure
  • Ability to work as a team player
  • Problem Solving and Time Management Skills a Must
  • Ability to work in extreme weather conditions including heat and rain. (8-10 hours per day).
  • Ability to work Saturdays throughout the year