Field Service Manager
Job Information
Come join a winning team of lawn care professionals. Noon Turf Care is one of New England’s fastest growing lawn care companies and we are looking for motivated, quality-oriented, hard-working individuals with positive attitudes to fill a Field Service Manager position. Noon Technicians must also be able to project a clean and professional image to our customers.
Daily Tasks Include
- Managing and overseeing the service of 8-10 lawn technicians and their routes
- Maintaining customer relations by servicing and educating the client
- Diagnosing and addressing lawn diseases, insect damage and any other abnormalities with a lawn.
- Reviewing service reports and addressing key service issues on a daily basis
- Maintaining an organized and clean truck and any other equipment you are issued
- Driving some day in excess of 100 miles
- Logging production and diagnosis into a PC
- Calling clients in the evening to ensure excellent customer service and client retention
Requirements
- YOU NEED A POSITIVE MENTAL ATTITUDE
- Excellent Customer Service and phone skills
- High School Diploma (GED)
- At least 2 years of previous lawn care experience with another firm.
- Must be goal oriented
- 21 Years of age or older
- Valid driver’s license and clean driving record
- MA pesticide license or ability to pass the exam
- PC skills a must
- Ability to repeatedly lift and carry up to 50lbs
- Must be able to navigate in unfamiliar areas of the state
- Excellent and Professional oral and written communication skills to communicate with customers regarding service and sales.
- Ability to add, subtract, multiply and divide in all units of measure
- Ability to work as a team player
- Problem Solving and Time Management Skills a Must
- Ability to work in extreme weather conditions including heat and rain. (8-10 hours per day).
- Ability to work Saturdays throughout the year